New and Used RVs in Danville, Virginia. Customer Testimonials from VA, PA, NC and More

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RV Outlet USA
Danville, VA
Phone: 888-299-8565
Fax: 434-799-8725
Email Us

Testimonials

The following are testimonials from our current and previous clients who have received services with RV Outlet USA.

If you would like to add your experiences with RV Outlet USA to this page, please submit it on the Customer Survey page.

"I bought my motorhome essentially over the phone from Kenny Merricks .He told me about the unit and when I drove to Virginia from Georgia during the weekend of the tornados ,it was pretty much as he described the unit .He even gave me my first driving lesson .Always remember the things on the left side will move but the left side DOES NOT MOVE .Pretty good advice .When I got the unit home I had a problem with the coach batteries and he split the difference with me on the cost of 4 new batteries .The young man in service stayed on the phone with me while I rewired 4 -6 volt batteries in series. He had quite a chore with an old home builder .Good people ,straight up and honest .Oh by the way this was my first motorhome . Sam Hester"

By: Sam Kennesaw, GA

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"We had a truly great experience with the dealership. We had looked in NC for over a month to find a toy hauler and most dealers only had one and some dealers did not have any. A friend told us about 007 RV, so we looked them up online. They had 48 toy haulers. We came up to VA on Oct. 22, 2011. Larry Rossi was our sales rep. He took very good care of us. We found the fifth wheel of our dreams. We see it sitting in the driveway at home and still cannot believe that it's ours..we have told many other of our friends that if they want a rv to give Larry a call. Thanks for everything. Ken & Pam Morris Winston-Salem, NC"

By: Ken winston-salem, NC

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"I have dealt with many dealerships over the years for different vehicle purchases but I can assure you that my experience with R.V. Outlet U.S.A. was the most pleasant of them all! Bill Galyean sold a Fifth Wheel to friend of mine last year. He told me many times how good a deal he got and how much he liked dealing with Bill. When my wife and I decided to upgrade to a Fifth Wheel I did a lot of internet research and nobody came close to the prices at R.V. Outlet U.S.A. I corresponded with Bill by email several times over a period of about 6 months and we finally decided to take a ride to the dealership on Veterans Day. Bill came right out to meet us and spent all morning showing us about 25 different units. We never felt the slightest pressure to buy. Bill came out to check on us from time to time but he never stood there looking over our shoulder. When we finally found the unit that we really loved the initial price that they gave us was thousands less than any of our local dealers before any negotiations. We worked out the financing and put a deposit on the camper before we left. When we arrived to pick the camper up the following Thursday Bill had actually found a lender that gave us an even better interest rate than the one that we had initially! I cannot speak highly enough about Bill Galyean and the hard work that he put into this purchase! Bill even came in on his day off so that we could finish the paperwork, complete the walk through and pick our camper up! If you are planning on buying a camper go to R.V. Outlet U.S.A. and ask for Bill Galyean. I can assure you that you will not be disappointed! Great Job Bill!"

By: Anonymous Prince George County, VA

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"Worth the trip across country. Would recommend highly"

By: Jim &Carol Escondido, CA

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"Bill Galleon made my internet purchase a 5 star. Because of the distance between where I live and the dealership, Bill talked in great detail about my purchase and explained every detail so well it was like I was at the dealership. With the easy to use website and the expert salesmanship of Bill, I felt very comfortable with my purchase."

By: Anonymous Odenton, MD

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By: Juliana Mineral, VA

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"After camping this year, we decided to upgrade to a 5th wheel. We had a 2007 Heartland Trailrunner with bunks but wanted to trade up. I like to buy local and gave our dealerships a chance around here in VT. After stumbling on your site, I was glad I did. I knew what I wanted and I was able to show my wife the pictures of our new 2011 Gulfstream Aztec, Our dealers here couldn't come close on the savings that Billy Meyers was able to provide. He really was great to work with and financing was a breeze. We traveled over 1700 miles round trip and over 35 hours of driving but it was all worth it. We recommend your business to everyone we see. Thanks again from the Parkers"

By: Greg & Bonnie Graniteville, VT

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"We just bought our 2nd 5th wheel within the last 6 years. Great place to do business, super people and great service, always available and trying to please. We have sent all our friends to do business there. Everyone says great service and prices nobody can beat. The only place I will buy from and always recomend to my friends."

By: melvin henderson, NC

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"The initial camper that we drove 10 hours to look at did not pan out, But HL came through and told us we just got the same one at auction the day before. IT was perfect all the guys in the service department got right on it, cleaned and fixed everything on I wanted. Everyone was so nice and pleasent to work with. My wife and I are very pleased with Rvoutlet and the way we were treated. Thank you"

By: Kevin Burlington, PA

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"We are very pleased with our new Big Horn. We took it to North Dakota 2 weeks after we went down to Virginia to pick it up. We are enjoying it. Thank you again Larry, Sue, Bill, and everyone at the shop for all their help. "

By: Doug & Ruth Oswego, NY

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"Last November I purchased a 2005 Forest River Cherokee 28A Lite from RV Outlet USA. The whole experience was very good. Particularly the service and specifically BJ. I was unable to immediately use my TT and took it home and parked it until the spring. Once i took the trailer out I discovered that it had a leak and was quite wet inside. I contacted my sales rep Rossi and he said i could bring it in for them to look it over. I did. It was fixed and I drove it home. A week or so passed and I discovered the leak was still there. I called back and spoke to BJ in the service department. He was very shocked to hear that the leak was still an issue. The next thing I know BJ is in my driveway more than 40 miles away to pick up my TT and take it to the shop for repair. The TT was fixed and BJ even agreed to drop my trailer a campground that I had reservations for that was between my home and RV Outlet USA. The service I received in my opinion is best described as "Above and Beyond" !! I will be back to do more business. I can't recommend RV Outlet high enough. They will take care of you. "

By: jeff Gibsonville, NC

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"Great prices on fifth wheel units, John was very knowledgeable and very courteous. He made us feel very comfortable in our deal. Also Mike was very likeable and he made you feel at ease wtih the financing."

By: Billl & Joan Lexington, VA

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"We came 500 miles to purchase our 2011 Montana High Country Fifth Wheel because we saved a ton of money. Icing on the cake was the incredible service we received from everyone, from sales to service. We are recommending you to all our friends. On a scale of 1 to 10, 10 being the highest, you folks are an 11. Thank you so much."

By: Dave and Faith Hector, NY

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"After looking for almost two years at 5th wheels. we finally arrived at RVOUTLET in Danville. We live about 60 miles away in NC. After 4 visits to your dealership and numerous questions and looking, pricing and what ifs! We made a decision to buy from you and we will highly recommend this dealership to anyone looking for a deal and a great sales force. Thanks to Zack for the service and Rossi our salesman. John helped too. We will always remember you anytime someone asks us about our new Cougar 327RES. Thanks for being a dealer who you can trust. Randy"

By: Randy Elon, NC

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"We are thanking B.J., Chris, Zack, and all the service techs who worked on our camper while we were in the area! The service after the sale is truely unbelievable, we will continue all future purchases through 007 as long as they are in business!!!! Thanks again for everything, as we are up and camping again thanks to the dedicated and committed staff. Keep up the great work!!!!! Sincerely, Bruce & Tammy Crow"

By: Bruce & Tammy Fort Defiance, VA

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"Rossi is awesome!! Purchased a Keystone that they held for me through some tough times for my family.....I had a death in the family, and did not talk to Rossi for an entire week. To my surprise, when I returned from my ordeal, the camper was still being held. Closed the deal after that, and the rest is happy history!! Thanks Larry."

By: Tony Chesterfield, VA

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"First time RV buyers, my wife and I traveled from coastal NC, best prices around. We looked for 6 months, and found EXACTLY what we wanted at the RIGHT price! TOP NOTCH staff, very pleasant experience from the minute we walked onto the lot. I will continue to recommend RVOUTLETUSA to anyone I speak to who is looking for an RV. No pressure ever, just friendly, honest folks who truly care about RV'ing and their customers!! Impressive outfit, to say the very least. We will be back!!"

By: Thomas Hubert, NC

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"I would like to say that these are the nicest dealers I have talked to. I am possibly looking to purchase a tag along locally in Va. and I made this aware at the bbeginning of the conversation. My biggest concern is the weight of the camper, they helped me find a web site and talked me through it to assist me. Before calling them I called 4 other rv companies in Va. They all shut me down rudely and would not help me at all. Thanks again, for your help."

By: Anonymous salem, VA

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"Our experience was the best it could possibly be, from the moment we pulled on the lot until we left. We visited three times before we decided on which camper we wanted and all three times it was a positive experience. No pressure, just lots of friendly people willing to answer any and all questions. The inventory you have on the lot was worth the trip. Gave us lots to choose from. Prices cannot be beat any where. We could not be happier with the camper we bought. You should be very proud of your staff. The entire organization is top notch. "

By: Frank & Beth Hot Springs, VA

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"After searching the Internet and local sales for six months, the search always ended up at the RVOutlet website. A couple of e-mails and calls about an American Eagle Motorhome prompted a visit - that led to a deposit until we came back to pick it up. After the July 4th vacation, we arrived to finish the buying process. From the top of the organization to the service department, the RVOutlet employees could not have been any nicer. This group Kenny, Billy, B.J., Mike, and several others from out of their way to answer every question, explain every option while making sure we were comfortable for our four hour drive home. I have NEVER bought anything from a better sales team in my life. I highly recommend RVOutlet to anyone looking to purchase an RV..."

By: Lee Newport, NC

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"THANK YOU FOR BEING THERE WHEN WE BOUGHT OUR NEW CAMPER. AND YOU KNOW WHAT. THANK YOU FOR THE FINE SERVICE AFTER THE SALE, YOU PEOPLE SAVE ME HUNDREDS OF DOLLARS, PLUS YOUR WHOLE OUT LOOK BEFORE, AND AFTER THE SALE IS BEYOND EXCELLENT.I HIGHLY RECOMMEND YOU ALL TO EVERYBODY. YOU HAVE A GREAT STAFF. I JUST WANTED TO LET YOU KNOW, THAT WHAT YOU ALL DO NEVER GOES UNNOTICED!!!! THANK YOU AGAIN RONALD W KITTELL A CUSTOMER FOR LIFE!!!!!!!!!"

By: Ronald

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"Nice Place to shop. Randy is great. Great service techs. No pressure, just let you look and enjoy. We looked for 3 years. I will trade again in the future. If you want a rv this is the place to shop."

By: Karl Durham, NC

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"Great experience. Would buy here again in a second. We made a last minute change on a Saturday and switched to another camper but Randy and the team jumped in and made the switch to the unit we decided on and we were still able to take it home the same day. Thanks GUYS!!! Though we came from Eastern NC and were a little worried about buying something over the internet, everything was as posted on the site. Great dealing with RV Outlet USA!!! Chester Paramore "

By: Chester Tarboro

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"We started by buying parts to fix an older camper and you were very helpful. You had everything we needed and gave a lot of helpful information. About 3 months later we decided to upgrade to a larger unit. We really liked looking at what you had to offer without being pressured. We found what we wanted and the purchase went flawlessly. Thanks for all the help. Kathy Caddell & David Ward"

By: Kathy Mebane, NC

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"Our sales rep, Randy, was awesome! Not only did he take the time to show us everything and offer recommendations, as we were looking for our first RV, but on the day we picked it up he took a lot of time to go through the RV and show us how everything works. He was always polite and attentive to any questions we had; and thats huge considering he had to deal with our two boys making so much noise. Mike, our finance rep, was also great. Very polite and energetic. He made us feel at home, to the point i almost forgot how much i was spending : ). He explained the paperwork clearly and also answered any questions without reservation. A very friendly and family oriented man. I can go on and on, but i will end with this. I have never liked dealing with auto dealers and usually leave saying i will never go through it again, but not this time. As long as RV Outlet exists, and we keep RV'ing, i am going to strictly deal we the folks at your dealership and will never forget the wonderful treatment i received by the sales staff, financing, and the owners. I can only hope that all dealerships adopt the kind of customer care that you provided us."

By: Wayne South Boston, VA

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"We had a great experience with RV Outlet. We always take our time when considering a large purchase. We started looking in March of 2009 and took delivery of our new Rockwood Travel Trailer in Feb. 2010. The sales staff was very patient with us and we were very pleased with there help. The guys in the servise department were great as well when installing the towing package as well. Great people to work with."

By: Anonymous Red Oak, VA

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"Randy and the rest of the staff made our first RV purchase a very enjoyable experience. No pressure to buy, exercised a lot of patience, answered all of our questions, outstanding selection of both new & used units, everything was as represented. Our used 5th wheeler was all winterized, serviced and ready to go when we arrived as scheduled. Randy and the service Department employees explained all the features on the camper and even instructed us on how to operate the 5th wheel hitch on our truck. We couldn't find a price anywhere close to what we paid for our used camper. With their low (no hidden fees) prices, I hope they can afford to still be in business when we are ready to purchase our next camper. Great overall experience!!"

By: Dave & Margie Dunn, NC

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"We have been looking for a travel trailer for a while. We heard about your dealer from a freind of mine and I started to explore your website. We found the trailer that we wanted on a Saturday evening, I called Larry Ross Monday morning and put a deposit on it. I had several questions throughout the week and Larry was more that willing to help me out. This was one of the most pleasurable vehicle purchase experiences I have ever had. When we are ready for our next one, I will definately give Larry a call, and refer anyone I know looking for an RV to do the same. Thank you, Larry. Dave Machold, Indian Trail, NC"

By: David Indian Trail, NC

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"We traveled from south Georgia, approx. 8 hrs. away, to look at a used travel trailer. When we arrived, we found that the camper was just as described. We purchased the unit and we were on our way. The staff from the lady up front to the guys in the shop were all great. We stayed at a campground that night and had a problem with the water heater. I called Billy (salesman) on his cell phone at 8:00 pm and he had BJ ( shop foreman) call me. (They closed at 3pm) BJ walked me through the problem and it worked fine. How many dealers will do that? The people are excellant and there was no pressure. We will travel back to Danville when we decide to upgrade."

By: Keith Brunswick, GA

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"The wife and I had seen your billboard in the Greensboro area during one of our trips in the area and decided to look up your web site. We were interested in what we saw and decided to make the 1 1/2 hour trip to your facility in Ringgold Va. to look at what you had on the lot. We were not really planning to purchase an RV at that moment but we really liked the Fuzion 302 touring edition toy hauler and with all the extra's added to the unit and the fantastic price offered to us, we just didn't feel like we could pass up the deal. Your people in every department that we dealt with were very knowlegable and friendly and great to work with. The pickup date got changed twice because of weather but we finally did pick it up and everything went great. The Fuzion tows great and I know we are going to enjoy having it. We are first time RV owners and we have a lot to learn, but I think we will be fine and know that you guys are just a phone call away if we have questions. Thanks......Terry and Henrietta Wade "

By: Terry Wake Forest, NC

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"My wife and I have visited many dealerships throughout Va, NC, WV and other surrounding states. Who knew that we would find the best deal within a half hour drive of our own back yard. Billy was great answering questions and leaving us alone when it was time for that too. many dealers seemed to want to show us what they wanted to sell or move off the lot. there were never any high pressure sales here. We were shown what we wanted to see. We finally narrowed it down to 3 floor plans by 1 manufacturer. Billy helped us see pros as well as cons to all 3. After we made our decision and came back to pickup the unit, it was cleaned serviced and the walkthrough was very thorough. We appreciate the buying experiance and hope to start enjoying our new RV soon. P.S. I don't think our grandson has taken his RV 007 hat off since we left."

By: John Halifax, VA

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"I would just like to thank all of you guys for the wonderful experience we had Saturday. John, Rossi, and Mike were all wonderful people. They were very helpful in everyway possible. Chris did a great job on the walk thru with us and explained everything, and did not rush thru this process. I will tell everyone about our exprience there. The customer service we received was well worth the 4 1/2 hour trip. I would give you all a A++++ in all catagories. If i ever buy a RV again will be back. Thanks again for taking the time with us. "

By: ANGELA DAVENPORT, VA

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"Our experience was A++++ The price of our unit was unbelievably low and affordable. The sales knowledge and ease of the transaction was smooth and dare I say it....enjoyable. I would definitely recommend RV Outlet USA to friends and family!!"

By: Daniel Middletown, CT

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"We just wanted to thank you all for your wonderful customer service this weekend!! We drove 8 1/2 hours one way to pick up our Sandpiper, and couldn't be happier! From our initial phone call to pulling out of the lot, your staff was amazing! We still can't get over how well we were treated and how wonderful your entire staff was! Thank you Billie for taking so much time with us making sure we understood everything on our Sandpiper. Your service team was excellent as well and answered our numerous questions with patience! (thanks Zach!) John and Mike were great as well as all the other staff we came into contact with. There was absolutely zero pressure...just a complete willingness to make sure everything was perfect for us before we pulled out. We are just blown away by your customer service and talked about it the whole way home! If you are considering buying a camper from this great group of people, I can totally assure you that they are top notch! This has been the best buying experience we have ever had and we absolutely LOVE our new Tree House! In fact, we didn't get home until 12:30 am but set it up in 28 degree weather in PA, so our boys could sleep in it last night! We just can't stop smiling! Now if we can just figure out a way to get our boys back in the house! Thank you ALL so much for everything! You are all AWESOME!!!"

By: John and Janice Sigel, PA

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"We have had nothing but the best from all parts of our dealings with rv outlet from the first phone call to picking our toy hauler up the service was great all the time we spent at your store. the help getting the extra stuff we wanted from you and gulfstream was made very easy by all of you at your store. We drove 2475 miles round trip from our house to rv outlet and you made it worth it all and we have been telling our friends if they are making a big investment you ar worth checking out. Thanks fo everthing Jim Gardner"

By: jim winfield, KY

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"HL, We are really happy and excited. I can�t thank you enough for the service and support you and your team displayed Saturday. By far this purchase was the easiest in and out experience I have ever had. I can�t believe how quickly we got in and out. What a pleasure it is to do business with you all. Thank you so much for your honest approach and your attention to detail. Until Saturday, I have never had the type of service you gave to us. You did three walkdowns in and around the camper before we left to make sure we had what we wanted. To make sure the product was in perfect order and condition and to make sure we understood everything. I'm blown away with your customer service. I'm so glad we came to your business and we wish you all the best approaching holiday seasons. I pray that your business flurishes and we thank you."

By: Robert Rockingham, NC

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"After an exhaustive internet search, it was clear that RV Outlet USA had the best pricing by a long shot! Then came the 4hour trip to see if it was too good to be true. Well, let me tell you, the experience once we arrived was even better than the pricing, and the pricing is everything it is represented to be. Beginning with John's lovely daughter at the front desk, followed by meeting Randy and then John (one of the owners), we met and spent the day with the most honest, sincere, genuinely friendly and helpful people we have ever had the pleasure of working with. The inventory is huge, but very well laid out by type of RV, so you don't have to waste time looking in RVs that you are not interested in. They were there to answer a hundred little questions showing the greatest patience, and then they would be gone just when we needed to talk, wander and look at more units. Then one of them would show up again just in time to answer a hundred more questions. John is a walking encyclopedia on the technical details, which I greatly appreciated. There was never one minute of high pressure sales, just the willingness to spend as much time as needed to answer every question we had. By the end of the day, yes, we spent an entire day there, we were able to make an educated decision on exactly what fit our needs. We got a fantastic deal. That was last week. Today I drove back down to pick up the unit and it got still better. Every one of the guys in the shop were very friendly and extremely helpful, answering even more questions and setting up my truck to pull the 5th wheel trailer we bought. Then I met Mike, the finance manager, shouldn't have suprised me......he was just like the rest of them...GREAT! I have to tell you, it would be worth driving half way across the United States for the deal we got, but worth driving even further for the buying experience! If you are on the fence about making a long drive because you are afraid it is too good to be true, go for it, I know you won't be disappointed. John and all of the great people at this dealership truely understand the essence of customer service, honesty and integrity. Sincerely, Tony & Darla Lee"

By: Tony Sumerduck, VA

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"I don't understand why this customer testimonial site isn't over run..I guess people get busy..but I HAVE to let everyone know how WONDERFUL our experience was with these folks! LONG way from home...but just like family when we got there..went above and beyond the call to make sure we were okay..everyone..Randy, John, Mike & all those great guys in service that I didn't get your names because you were busy gettin' us ready for the trip home. Like so many horror stories I've heard about some dealerships...you could have kicked us to the curb after the paperwork was signed....I KNOW that we got the best deal...because I researched every dealer in the country! Thank You All !!!!!!"

By: Ruth & Walter Concord, GA

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"We highly recommend and refer all interested rv purchasers to your center. All the people that have toured our new fifth wheel have been amazed and skeptical until we produce the actual sales invoice from the trailer!!!! It was truely a stress free and wonderful buying experience and we enjoyed the personalized service that every employee provides from the front desk to the service guys. Keep up the excellent work, it truely shows in every employee. We love our new unit!!!!!!"

By: Bruce & Tammy Fort Defiance, VA

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"We just wanted to say that it was an extreme pleasure purchasing a travel trailer from you! We would highly recommend your dealership to anyone interested. We drove almost 3 hours but the service we received was well worth it. We would do it again in a heartbeat. Keep up the great work!! "

By: Chad and Karen Capron, VA

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"We brought our first travel trailer in Jan. and are just waiting to hit the road. I would like to give a BIG THANKS to Brenda Snead. When I locked the keys in the camper I thought that we would have to get a locksmith to open it for us. But Brenda came to our house after work, with a master key to let us in. This is true customer service, when other sources were unable to help. There all great people in the world. Thanks again."

By: Brenda South Boston, VA

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"After searching the internet and visiting local dealers for several months, we found RV Outlet USA to have very competitive pricing and many excellent choices, both new and pre-owned. They are over a 3-hour drive for us but our experience with them was well worth the drive. John was our first contact. He was informative, personable, and professional. When we arrived at RV Outlet to look at (and subsequently purchase) a travel trailer we had seen on their website, we could not have been more pleased. The entire staff at RV Outlet was friendly, cooperative, and willing to assist us...from the receptionist to the owners! They made us feel that they really appreciated our business. We will fully recommend this dealer to all our camping friends and anyone else looking for a quality dealer."

By: Anonymous Williamsburg, VA

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By: Ken & Rachel Williamsburg, VA

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"Top Notch!"

By: Debbie & JJ Leonardtown, MD

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"Hey guys thanks for a nice toy hauler. I came along way and u guys were great and honest. You got me in and out fast. Thanks to all and thank you Larry. Steve"

By: Steve Nazareth, PA

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"The best first experience in buying a rv, I was very impressed with the dealership and staff. "

By: daniel e north wilkesboro, NC

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"Bought R-vision-Trail Lite from John by phone,without seeing camper.When we arrived, camper was ready as promised. Received 5 star treatment from all employees.We highly recommend. Archie&Helen King North Carolina"

By: Archie Youngsville, NC

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"I have bought two campers from John. My wife and I and our three girls had a great experience with them. I recently had damage done to my camper during vaction. John and his staff were very prompt on getting us back on the road.My brother has just bought his first camper from them also and he had a great experience with them also.This Company is very family friend and prompt on all aspects of their buisness. I visit the store about once a month to see what new products they have. I will be a returning customer."

By: Jerry & Michelle South Boston, VA

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"Very nice dealer to do business with. Honest and straight forward with customers and no sales pressure at all"

By: Anonymous Blairs, VA

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"Great to do buisness with, no pressure sales, 4 hour ride and saved $15,000. Large inventory, friendly people."

By: john irmo, TX

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"Greatest and easiest sales transaction ever. True to their world, lowest prices. Worth the one way 13 hour trip. John spent over 3 hours with us. Would work with him again in a heartbeat and would recommend anyone to visit the dealership. So easy to deal with, thank you John for everything!"

By: Wade & Shannon Burlington, IA