New and Used RVs in Danville, Virginia. Customer Testimonials from VA, PA, NC and More

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RV Outlet USA
Danville, VA
Phone: 888-299-8565
Fax: 434-799-8725
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Testimonials

The following are testimonials from our current and previous clients who have received services with RV Outlet USA.

If you would like to add your experiences with RV Outlet USA to this page, please submit it on the Customer Survey page.

"We have been looking for a travel trailer for a while. We heard about your dealer from a freind of mine and I started to explore your website. We found the trailer that we wanted on a Saturday evening, I called Larry Ross Monday morning and put a deposit on it. I had several questions throughout the week and Larry was more that willing to help me out. This was one of the most pleasurable vehicle purchase experiences I have ever had. When we are ready for our next one, I will definately give Larry a call, and refer anyone I know looking for an RV to do the same. Thank you, Larry. Dave Machold, Indian Trail, NC"

By: David Indian Trail,NC

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"We traveled from south Georgia, approx. 8 hrs. away, to look at a used travel trailer. When we arrived, we found that the camper was just as described. We purchased the unit and we were on our way. The staff from the lady up front to the guys in the shop were all great. We stayed at a campground that night and had a problem with the water heater. I called Billy (salesman) on his cell phone at 8:00 pm and he had BJ ( shop foreman) call me. (They closed at 3pm) BJ walked me through the problem and it worked fine. How many dealers will do that? The people are excellant and there was no pressure. We will travel back to Danville when we decide to upgrade."

By: Keith Brunswick,GA

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"The wife and I had seen your billboard in the Greensboro area during one of our trips in the area and decided to look up your web site. We were interested in what we saw and decided to make the 1 1/2 hour trip to your facility in Ringgold Va. to look at what you had on the lot. We were not really planning to purchase an RV at that moment but we really liked the Fuzion 302 touring edition toy hauler and with all the extra's added to the unit and the fantastic price offered to us, we just didn't feel like we could pass up the deal. Your people in every department that we dealt with were very knowlegable and friendly and great to work with. The pickup date got changed twice because of weather but we finally did pick it up and everything went great. The Fuzion tows great and I know we are going to enjoy having it. We are first time RV owners and we have a lot to learn, but I think we will be fine and know that you guys are just a phone call away if we have questions. Thanks......Terry and Henrietta Wade "

By: Terry Wake Forest,NC

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"My wife and I have visited many dealerships throughout Va, NC, WV and other surrounding states. Who knew that we would find the best deal within a half hour drive of our own back yard. Billy was great answering questions and leaving us alone when it was time for that too. many dealers seemed to want to show us what they wanted to sell or move off the lot. there were never any high pressure sales here. We were shown what we wanted to see. We finally narrowed it down to 3 floor plans by 1 manufacturer. Billy helped us see pros as well as cons to all 3. After we made our decision and came back to pickup the unit, it was cleaned serviced and the walkthrough was very thorough. We appreciate the buying experiance and hope to start enjoying our new RV soon. P.S. I don't think our grandson has taken his RV 007 hat off since we left."

By: John Halifax,VA

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"I would just like to thank all of you guys for the wonderful experience we had Saturday. John, Rossi, and Mike were all wonderful people. They were very helpful in everyway possible. Chris did a great job on the walk thru with us and explained everything, and did not rush thru this process. I will tell everyone about our exprience there. The customer service we received was well worth the 4 1/2 hour trip. I would give you all a A++++ in all catagories. If i ever buy a RV again will be back. Thanks again for taking the time with us. "

By: ANGELA DAVENPORT,VA

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"Our experience was A++++ The price of our unit was unbelievably low and affordable. The sales knowledge and ease of the transaction was smooth and dare I say it....enjoyable. I would definitely recommend RV Outlet USA to friends and family!!"

By: Daniel Middletown,CT

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"We just wanted to thank you all for your wonderful customer service this weekend!! We drove 8 1/2 hours one way to pick up our Sandpiper, and couldn't be happier! From our initial phone call to pulling out of the lot, your staff was amazing! We still can't get over how well we were treated and how wonderful your entire staff was! Thank you Billie for taking so much time with us making sure we understood everything on our Sandpiper. Your service team was excellent as well and answered our numerous questions with patience! (thanks Zach!) John and Mike were great as well as all the other staff we came into contact with. There was absolutely zero pressure...just a complete willingness to make sure everything was perfect for us before we pulled out. We are just blown away by your customer service and talked about it the whole way home! If you are considering buying a camper from this great group of people, I can totally assure you that they are top notch! This has been the best buying experience we have ever had and we absolutely LOVE our new Tree House! In fact, we didn't get home until 12:30 am but set it up in 28 degree weather in PA, so our boys could sleep in it last night! We just can't stop smiling! Now if we can just figure out a way to get our boys back in the house! Thank you ALL so much for everything! You are all AWESOME!!!"

By: John and Janice Sigel,PA

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"We have had nothing but the best from all parts of our dealings with rv outlet from the first phone call to picking our toy hauler up the service was great all the time we spent at your store. the help getting the extra stuff we wanted from you and gulfstream was made very easy by all of you at your store. We drove 2475 miles round trip from our house to rv outlet and you made it worth it all and we have been telling our friends if they are making a big investment you ar worth checking out. Thanks fo everthing Jim Gardner"

By: jim winfield,KY

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"HL, We are really happy and excited. I can�t thank you enough for the service and support you and your team displayed Saturday. By far this purchase was the easiest in and out experience I have ever had. I can�t believe how quickly we got in and out. What a pleasure it is to do business with you all. Thank you so much for your honest approach and your attention to detail. Until Saturday, I have never had the type of service you gave to us. You did three walkdowns in and around the camper before we left to make sure we had what we wanted. To make sure the product was in perfect order and condition and to make sure we understood everything. I'm blown away with your customer service. I'm so glad we came to your business and we wish you all the best approaching holiday seasons. I pray that your business flurishes and we thank you."

By: Robert Rockingham,NC

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"After an exhaustive internet search, it was clear that RV Outlet USA had the best pricing by a long shot! Then came the 4hour trip to see if it was too good to be true. Well, let me tell you, the experience once we arrived was even better than the pricing, and the pricing is everything it is represented to be. Beginning with John's lovely daughter at the front desk, followed by meeting Randy and then John (one of the owners), we met and spent the day with the most honest, sincere, genuinely friendly and helpful people we have ever had the pleasure of working with. The inventory is huge, but very well laid out by type of RV, so you don't have to waste time looking in RVs that you are not interested in. They were there to answer a hundred little questions showing the greatest patience, and then they would be gone just when we needed to talk, wander and look at more units. Then one of them would show up again just in time to answer a hundred more questions. John is a walking encyclopedia on the technical details, which I greatly appreciated. There was never one minute of high pressure sales, just the willingness to spend as much time as needed to answer every question we had. By the end of the day, yes, we spent an entire day there, we were able to make an educated decision on exactly what fit our needs. We got a fantastic deal. That was last week. Today I drove back down to pick up the unit and it got still better. Every one of the guys in the shop were very friendly and extremely helpful, answering even more questions and setting up my truck to pull the 5th wheel trailer we bought. Then I met Mike, the finance manager, shouldn't have suprised me......he was just like the rest of them...GREAT! I have to tell you, it would be worth driving half way across the United States for the deal we got, but worth driving even further for the buying experience! If you are on the fence about making a long drive because you are afraid it is too good to be true, go for it, I know you won't be disappointed. John and all of the great people at this dealership truely understand the essence of customer service, honesty and integrity. Sincerely, Tony & Darla Lee"

By: Tony Sumerduck,VA

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"I don't understand why this customer testimonial site isn't over run..I guess people get busy..but I HAVE to let everyone know how WONDERFUL our experience was with these folks! LONG way from home...but just like family when we got there..went above and beyond the call to make sure we were okay..everyone..Randy, John, Mike & all those great guys in service that I didn't get your names because you were busy gettin' us ready for the trip home. Like so many horror stories I've heard about some dealerships...you could have kicked us to the curb after the paperwork was signed....I KNOW that we got the best deal...because I researched every dealer in the country! Thank You All !!!!!!"

By: Ruth & Walter Concord,GA

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"We highly recommend and refer all interested rv purchasers to your center. All the people that have toured our new fifth wheel have been amazed and skeptical until we produce the actual sales invoice from the trailer!!!! It was truely a stress free and wonderful buying experience and we enjoyed the personalized service that every employee provides from the front desk to the service guys. Keep up the excellent work, it truely shows in every employee. We love our new unit!!!!!!"

By: Bruce & Tammy Fort Defiance,VA

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"We just wanted to say that it was an extreme pleasure purchasing a travel trailer from you! We would highly recommend your dealership to anyone interested. We drove almost 3 hours but the service we received was well worth it. We would do it again in a heartbeat. Keep up the great work!! "

By: Chad and Karen Capron,VA

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"We brought our first travel trailer in Jan. and are just waiting to hit the road. I would like to give a BIG THANKS to Brenda Snead. When I locked the keys in the camper I thought that we would have to get a locksmith to open it for us. But Brenda came to our house after work, with a master key to let us in. This is true customer service, when other sources were unable to help. There all great people in the world. Thanks again."

By: Brenda South Boston,VA

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"After searching the internet and visiting local dealers for several months, we found RV Outlet USA to have very competitive pricing and many excellent choices, both new and pre-owned. They are over a 3-hour drive for us but our experience with them was well worth the drive. John was our first contact. He was informative, personable, and professional. When we arrived at RV Outlet to look at (and subsequently purchase) a travel trailer we had seen on their website, we could not have been more pleased. The entire staff at RV Outlet was friendly, cooperative, and willing to assist us...from the receptionist to the owners! They made us feel that they really appreciated our business. We will fully recommend this dealer to all our camping friends and anyone else looking for a quality dealer."

By: Anonymous Williamsburg,VA

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By: Ken & Rachel Williamsburg,VA

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"Top Notch!"

By: Debbie & JJ Leonardtown,MD

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"Hey guys thanks for a nice toy hauler. I came along way and u guys were great and honest. You got me in and out fast. Thanks to all and thank you Larry. Steve"

By: Steve Nazareth,PA

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"The best first experience in buying a rv, I was very impressed with the dealership and staff. "

By: daniel e north wilkesboro,NC

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"Bought R-vision-Trail Lite from John by phone,without seeing camper.When we arrived, camper was ready as promised. Received 5 star treatment from all employees.We highly recommend. Archie&Helen King North Carolina"

By: Archie Youngsville,NC

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"I have bought two campers from John. My wife and I and our three girls had a great experience with them. I recently had damage done to my camper during vaction. John and his staff were very prompt on getting us back on the road.My brother has just bought his first camper from them also and he had a great experience with them also.This Company is very family friend and prompt on all aspects of their buisness. I visit the store about once a month to see what new products they have. I will be a returning customer."

By: Jerry & Michelle South Boston,VA

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"Very nice dealer to do business with. Honest and straight forward with customers and no sales pressure at all"

By: Anonymous Blairs,VA

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"Great to do buisness with, no pressure sales, 4 hour ride and saved $15,000. Large inventory, friendly people."

By: john irmo,TX

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"Greatest and easiest sales transaction ever. True to their world, lowest prices. Worth the one way 13 hour trip. John spent over 3 hours with us. Would work with him again in a heartbeat and would recommend anyone to visit the dealership. So easy to deal with, thank you John for everything!"

By: Wade & Shannon Burlington,IA